Terms and Conditions

Terms and Conditions PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or purchase the product. Typographical Errors In the event that an Easysystems product is mistakenly listed at an incorrect price, Easysystems reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Easysystems reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Easysystems shall issue a credit to your credit card account in the amount of the incorrect price. Warranty PrimeVal NZ Ltd Trading as EASYSYSTEMS warrants, on behalf of the manufacturer, the original purchasers for a period of two (2) years on GR automation (swing and slider models). Twelve (12) months on all E-8 products. Warranty commences from date of purchase (not installation). The manufacturer warrants the product to be free of defects in materials and workmanship under normal use, providing installation has been carried out in accordance to manufacturer’s specifications (see instruction manuals). 12v Batteries for control boards have a 12 month warranty. Products including access control and loop detectors etc carry a six (6) month warranty. All remotes carry a 6 month warranty with 3 months on batteries. During the warranty period, EASYSYSTEMS shall either repair or replace any defective product upon return of the product to its Tauranga Depot. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. No replacement parts are to be sent prior to the original parts being returned first. The original owner must promptly notify EASYSYSTEMS in writing that there is a defect in material or workmanship; such written notice shall be received in all events prior to expiration of the warranty. It is the purchaser’s responsibility to confirm this notification as been received by Easysystems. Warranty Procedure To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorised distributors and dealers have a warranty program. Anyone returning goods to EASYSYSTEMS must first obtain an authorisation. EASYSYSTEMS will not accept any product for which prior authorisation has not been used. Easysystems will pay return shipping costs (equal to Fastway ground rate) to the owner of item(s) repaired under warranty. This warranty does not cover installation of the product. Conditions to Void Warranty This warranty applies only to manufacture defects and workmanship relating to normal use. Gates must be level and move freely and consistently in both open and closing cycle. This warranty does not cover: Damage incurred in shipping or handling Installation or removal of product. Damage caused by disaster such as fire, flood, wind, earthquake, or lightning Damage due to causes beyond the control of EASYSYSTEMS such as excessive voltage, mechanical shock or water damage Damage caused by unauthorized attachment, alterations, modifications, or foreign objects. Damage caused by peripherals (unless such peripherals were supplied by EASYSYSTEMS) Damage by moisture, insects or animals or objects such as vehicles etc Defects caused by failure to provide a suitable installation environment for the products Damage caused by used of the products for purpose other than those for which it was designed. Damage from improper maintenance Damage arising out of any other abuse, mishandling, and improper application of the products. EASYSYSTEMS liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall EASYSYSTEMS be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser´s time, the claims of third parties, including customers, and injury to property. Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose). And of all other obligations or purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. WARNING: EASYSYSTEMS recommend the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected. Out of Warranty Repairs EASYSYSTEMS will at this option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Anyone returning goods to EASYSYSTEMS must first obtain an authorization number. EASYSYSTEMS will not accept any shipment whatsoever for which prior authorization has not been obtained. Products which EASYSYSTEMS determine to be repairable will be repaired and returned. A set fee which EASYSYSTEMS have been predetermined and which may be revised from time to time will be charged for each unit repaired. Products which EASYSYSTEMS determines not repairable will be replaced by the nearest equivalent product available at that time. The current market price for the replacement product will be charged for each replacement unit. International Warranty EASYSYSTEMS shall not be responsible for any customs fees, taxes, or VAT that may be due. WARNING Please Read Carefully Important Notice An auto gate system cannot prevent burglary. It is only a replacement way for user to open the door. Auto gate systems are generally very reliable but they may not work under all conditions and they are not a substitute for prudent security practices or life and property insurance. Your auto gate system should be installed and serviced by qualified security professionals who should instruct you on the level of protection that has been provided and on the system operations. Note to Installers This warning contains vital information. As the only individual in contact with systems user, it is your responsibility to bring each item in this warning to the attention of the users of this system. System Failures This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any auto gate system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some but not all of these reasons may be: Inadequate Installation A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all measurement is correct. Gates must be level and move freely and consistently in both open and closing cycle. Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that an auto gate system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected. Power Failure Control units require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended. Failure of Replaceable Batteries The expected battery life is a function of the device environment, usage and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. Low battery condition will cause the system in low power condition and having problem functioning as usual. Regular testing and maintenance will keep the system in good operating condition. Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference. Component Failure Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component. Inadequate Testing Most problems that would prevent an auto gate system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. Security and Insurance Regardless of its capabilities, an auto gate system is not a substitute for property of life insurance. An auto gate system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation.